Privacy Policy

1. Introduction
DRYOUT® (“DRYOUT,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.getdryout.com, interact with our services, or communicate with us online or offline.
 

2. Why We Use Your Information
We collect and use your personal information for the following purposes.

• To provide and deliver our services. We use your data to process transactions, ship products, and manage your account.

• To respond to inquiries and provide support. When you contact us, we use your information to help you.

• To improve our products and services. We analyze how users interact with our website to make improvements.You can opt out anytime.

• To comply with legal obligations. In some cases, we are legally required to collect or share your information.

• To send marketing communications (with your permission). We may send promotional emails or offers if you’ve opted in. 

• To detect fraud or ensure security. We may process data to prevent abuse or protect our systems.

3. What Information We Collect
We collect the following types of personal information:
Information You Provide

• Name, email address, phone number

  • Shipping and billing addresses

  • Payment-related info (processed by third parties)

  • Messages and support requests

  • Survey responses, feedback, and content you upload

• Information Collected Automatically

  • IP address, browser type, and device information

  • Pages you visit and actions you take

  • Cookies and tracking technologies (see Section 4)

• Information from Third Parties

  • We may receive info from analytics providers, marketing platforms, or business partners.

4. Cookies and Tracking Technologies
We use cookies and similar tools to:

• Analyze website traffic and performance

• Remember user preferences

• Deliver relevant ads (where allowed)
  
  You can adjust your browser settings to refuse cookies or opt out of third-party ad networks at www.networkadvertising.org/choices. 

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5. How We Share Your Information
We may share your personal information with:

• Service providers (e.g., payment processors, shipping partners)

• Affiliates or subsidiaries

• Marketing and analytics partners, if permitted by law

• Government agencies, when required by law

• Buyers/investors, in case of a business sale or transfer
  
  We do not sell your personal information or share it for cross-context behavioral advertising without your consent.

6. Your Rights and Choices
Depending on where you live (e.g., EU, California, Virginia), you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to certain processing

• Withdraw consent at any time

• Receive a copy of your data in portable form

• Opt out of targeted advertising, sale, or profiling
  
  To exercise your rights, email support@getdryout.com. We may need to verify your identity before processing requests.

7. CCPA/CPRA Notice (for California Residents)
Categories of Personal Information We Collect

• Identifiers (e.g., name, email, IP address)

• Commercial info (e.g., purchases)

• Internet activity (e.g., browsing behavior)

• Geolocation (if shared)

• Inferences (for marketing)
  
  We collect this information for the purposes described in Section 2.

Your Rights Under California Law

• Right to know what we collect and how we use it

• Right to request access or deletion

• Right to correct inaccurate information

• Right to opt out of sale or sharing of personal info

• Right to limit use of sensitive personal information (if applicable)

• Right not to receive discriminatory treatment for exercising your rights
  
  To make a request, email us at support@getdryout.com or submit through our designated rights request form (if applicable). You may also authorize an agent to make requests on your behalf.

8. GDPR Rights (for EU/EEA Users)
If you are in the EU or UK, you also have the right to lodge a complaint with a supervisory authority in your country. Our legal basis for processing your data is listed in Section 2.
 

9. International Transfers
We operate in the United States. If you’re located outside the U.S., your information may be transferred, stored, or processed in the U.S. or other jurisdictions. Where required, we use Standard Contractual Clauses or other approved safeguards for international transfers.

10. Data Security
We use appropriate technical and organizational measures to protect your personal data, including:

• Encrypted transmissions and storage

• Access controls and authentication

• Regular system monitoring and logging
  
  No method is 100% secure. Please protect your passwords and logins.

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11. Data Retention
We retain personal information for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce contracts
  
  We delete or anonymize data once it is no longer needed.
   

12. Children’s Privacy
Our services are not intended for children under 13 (or 16 where applicable). We do not knowingly collect their data. If you believe we have, contact us to request deletion.
 

13. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will post a notice on our website or contact you directly if required.
Your continued use of our services means you accept the updated policy.
 

14. Contact Us
Have questions or want to exercise your rights? Contact us at support@dryout.com.

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Last Updated: August 18, 2025